Quick Look at System Center Service Management Automation Management Pack

Article, Managament Packs, Microsoft, Service Management Automation, Software, System Center, System Center Operations Manager, System Center Orchestrator 1 Minute

Let’s have a look Service Management Automation MP for SCOM.

Before importing the MP you need to create Run As account in SCOM and that account needs to have logon and read access to the SMA database.

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Remember to add in Distribution all SMA Worker and Web service servers.

Than you can install and import the management pack. Your first task is to add the Run As account to the Service Management Automation Database Account profile in SOCM.

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Than the SMA views should start to populate with data.

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If you happen to not see the SQL instance for your SMA database in Web Servers and Work Servers Views there is an easy fix.

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On the Work Servers and Web Servers open registry and navigate to HKLM\SOFTWARE\Microsoft\ServiceManagementAutomation\RunbookWorker and HKLM\SOFTWARE\Microsoft\ServiceManagementAutomation\WebService

There you will see DatabaseServerInstance property where you can enter manually your instance.

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As a summary pretty solid management pack for first version where performance data is the most important one.

Published by Stanislav Zhelyazkov

Stanislav Zhelyazkov has been working in IT since 2007. Stanislav has started his IT career as a Help Desk Specialist in 2007 while studying Informatics in the University of Ruse. He also worked in HP Enterprise Services (now known as DXC), maintaining large corporate IT infrastructures for clients in Holland, Switzerland and Germany and was involved in a Private Cloud project based on MS Hyper-V and System Center. He was also in the role of Principal Consultant in Lumagate developing and consulting companies on Azure, OMS, management and Private clouds. Currently he is Cloud Infrastructure Engineer at Sentia Denmark. Stanislav is active community member at MSDN forums providing answers on Azure. His blogposts can be found at www.cloudadministrator.net or www.systemcentercentral.com.

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2 thoughts on “Quick Look at System Center Service Management Automation Management Pack”

  1. Hi,

    I have a question about the DatabaseServerInstance property. In my environment I use an AlwaysOn to store the SMA database. So the instance name depends on which node is located the database. Then I can’t fix the DatabaseServerInstance property.

    I think the SMA management pack doesn’t support AlwaysOn because it doesn’t asks the SQL Browser service for the instance name. What do you think ?

    Thanks.

    Reply

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