Configuring HP Storage Management Pack for SNMP devices in SCOM


In my previous posts I’ve covered Configuring HP ProLiant Server Management Pack and Configuring HP BladeSystem Management Pack and now it is time of another MP by HP. In this post I will cover how to configure HP Storage Management Pack for SNMP Devices. This MP supports two more methods (WEBES and WMI) for monitoring bedsides SNMP and depending on the method various HP Storage systems are monitored. The HP devices supported by SNMP method are:

  • P9000
  • P2000/MSA
  • Tape Storage
  • P4000
  • B-Series Switches
  • HP 3PAR Storage System
  • HP D2D Backup System

Note: I will cover configuration that only needs to be done on SCOM side. Configuration on the different storage systems for SNMP is available in the user’s guide of the management pack. Make sure you have the latest firmware versions of these devices

It is common practice management packs such HP Storage to be installed on the RMS server but depending on your environment you can use any other server with SCOM agent on it. Follow these general steps to install and configure HP Storage MP for SNMP devices:

1. Install Windows SNMP Service feature on your RMS server.

2. Download the HP Storage Management Pack from HP site.

3. One zip file is download which when extracted contains the following files:
•    HP Storage Management Pack for System Center.zip
•    HP Storage WEBESListener for System Center.zip
•    HPStorageManagementPackforSystemCenterUserGuide-2.x pdf (User Guide)

4. If you will not use WEBES method you can only unzip HP Storage Management Pack for System Center.zip.

5. Copy the zip files to your RMS server.

6. Unzip the HP Storage Management Pack for System Center.zip file.

7. Navigate to the unzipped folder, and run setup.exe.

8. Click Next to continue.

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9. Click Next to confirm the installation.

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10. Click Close after installation is finished.

Note: All files including the HPEnterpriseStorageMP.mp are installed in ~:\Program Files\HP\HP Enterprise Storage directory for a 32-bit operating system, and ~:\Program Files(x86)\HP\HP Enterprise Storage directory for a 64-bit operating system.

11. The management pack will be automatically imported in SCOM if not you can locate the mp file and import it manually.

12. After the MP is installed SNMP Service have to be configured.

12. Start Services.msc. Locate SNMP Service and double click on it to open Properties.

13. Click on Security tab.

14. Check Send authentication trap.

15. Add Community name with READ rights on Accepted community names. This is the community name that you will use for Storage devices when configure them.

16. Select Accept SNMP packets from these hosts.

17. Add the IP addresses of every storage device you will monitor trough HP Storage MP.

18. Click OK to save settings.

19. After SNMP Service is configured properly SNMP Trap Catcher Rule in HP Storage MP have to be enabled.

20. Open SCOM console.

21. Click on Authoring pane.

22. Click on Rules.

23. In the Rules window, search for HP Storage Trap Catcher rule using the Look for: search bar.

24. Right-click the HP Storage Trap Catcher rule and select Overrides > Override the Rule. Select For a specific object of the type: HP Storage SNMP Trap Catcher discovery and in the search filed find the FQDN of your RMS server. Select it and click OK.

25. Override Properties window will appear.

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26. Check the box under Override column. Change the value under Override Value from False to True. Select the management pack that you save overrides and click OK.

Note: Management Server Action Account has to be a member of the Operations Manager Administrators user role in SCOM. If this not set you may have trouble with some PowerShell scripts not being able to finish successfully.

Another additional configuration that I recommend is that if you do not have P4000/E5000/X5000 systems in your environment is to disable HPEnterpriseStorage.SNMP_CommandExecutor.Rule and HPEnterpriseStorage.WMI_CommandExecutor.Rule. These rules are executed every minute and could cause some performance issues on your RMS server also they are improperly targeted to Group. Follow these steps to disable them:

1. Open SCOM console.

2. Click on Authoring pane.

3. Click on Rules.

4. In the Rules window, search for SNMP_Command using the Look for: search bar.

5. In the listed rules search for the Type :  Group.

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6. Right Click on the HPEnterpriseStorage.SNMP_CommandExecutor.Rule -> Overrides -> Override the Rule -> For all the Objects of the class :Group.

7. Select the check in front of Enabled. Set Override value from True to False. For Management pack select  your MP for overrides and click OK.

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8. Repeat steps from 4 till 7 searching by WMI_Command for HPEnterpriseStorage.WMI_CommandExecutor.Rule rule.

After these steps are executed you are left with only configuring the storage devices to send SNMP packets to your RMS server.

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17 thoughts on “Configuring HP Storage Management Pack for SNMP devices in SCOM

  1. Hi, Did you test it on 2007 or 2012 of SCOM? In SCOM 2012 and HP MP 3.0.1.0 there is no all option from this article. And alerts are nor working at all. BR, Ted

  2. On my installation there is only one “HP 3PAR StoreServ Storage Group” in diagram and no alerts. What should I do to made possible to show elements on diagram and alerts? Is there a possibility to configure SNMP on 3PAR 7xxx series? Ther is no such option in array management console.

  3. Look here:
    https://cloudadministrator.wordpress.com/2012/12/21/hp-storage-management-pack-updated-to-version-3-0-review/
    The latest version of HP Storage Management Pack introduces a service that connects to different storage devices in order to get their architecture as diagram in SCOM.
    Also I am not a storage guy but I think SNMP in 3PAR is configured with commands. You can look in the guide of the management pack what are the commands.

  4. Hi Stanislav, ok there is a service like WEBES but like in this service description it is only for P6000 EVA array (This service is to receive the events of the HP EVA 6000 Storage monitored by WEBES server.). Is this service you had on your mind? I’ve configured SNMP on 3PAR by ssh-> cli (like cli% addsnmpmgr –pw alpha1 123.45.67.89) but it not works. No alerts at all, no diagram view.

    1. If you have 3PAR you do not need WEBES that is right. Here are some tips:
      1. You should have at least 3.0 version of HP Storage Management pack.
      2. If you have SCOM 2012 or later it is best to install the HP Storage Management pack on a server that is not SCOM Management server. The MPs you can import manually.
      3. On the server where you’ve installed HP Storage Management pack you should have HP Storage Management Pack User Configuration Tool from which you configure the discovery of your 3PAR. Look at the link I’ve provided you can see screenshots from this tool.
      4. HP Storage Management pack you should have HP Storage Management Pack User Configuration Tool is only for discovery the actual alerts come via SNMP. You must install SNMP on that server and configure the SNMP service to accept traps from your 3PAR servers.
      If you’ve done these steps try to start some SNMP listener tool on the server where you send SNMP packets to and see if they are received. I think some of the latest firmwares of 3PAR even has option to send test SNMP message. If no packets are received you should check your network. If packets are received may be there is something wrong with the configuration of your SNMP service.
      Keep in mind that you probably have to have some of the latest 3PAR firmwares.
      Also as a licensed 3PAR customer you can raise a case to HP to help you with the configuration and the troubleshooting.

  5. I’m a bit confused with the HP StoreFront software. Can it be used for managing storage for P2000 SAN equipment?
    If I am reading the HP site correctly that it gives you management packs for SCOM, but the software doesn’t manage P2000 SANs.

  6. “2. If you have SCOM 2012 or later it is best to install the HP Storage Management pack on a server that is not SCOM Management server. ”

    I have installed it on a scom management server
    2012 ( not working…)
    anyway why is it best not to install it on a scom server? if the real reason is known I could troubleshoot better and maybe the statement could be “don’t install ….”

    Thanks
    Dries

    1. Hi Dries,
      As far as I know the reason why you should not install HP Storage Management Pack on your SCOM Management servers is because SCOM has its own SNMP service and HP Storage MP takes adavntige of the built-in SNMP service role. If you are using both potentially SNMP will not work.

  7. HP Storage Management pack 4.2.1 has removed the monitoring support for B-Series SAN Switch, is there another way to monitor B-Series SAN Switch with SCOM 2007/2012.

  8. Thanks for wonderful explanation. I have a query. We have a P9500 module in our environment. We want to monitor the capacity and performance of the module. Is it possible to achieve this kind of information using this method? Or do you suggest me to go for any other management pack?
    Thanks in Advance.
    Dexter.

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