One of the key features of the Private Cloud is the automation. The automation gives the opportunity to automate process like Incident Management and Request Management and to focus more on proactive actions than or reactive actions.Christopher Keyaert gives us a very useful session on “How to build you first runbook” with System Center Orchestrator 2012. The session is level 200 according to me but is more than enough to learn the basics of System Center Orchestrator. After you learn the basics you can grab the evolution version of that tool and start practicing to go deep in that technology and become an expert. Click on the link below and watch.